Privacy policy
Introduction
At HomeVibeLabs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and purchase our products, including kitchenware, bedding, home decor, storage items, candles, and curtains. By using our site, you consent to the practices described herein, which comply with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase or contact us, we collect details such as your name, shipping address, email address, and payment information. This is necessary to process orders and provide customer support.
- Automated Data: We gather technical information through cookies and similar technologies, including your IP address, browser type, device information, and browsing behavior on our site. This helps us improve user experience and analyze site performance.
- Communication Data: If you reach out to us via email or other channels, we may retain records of those interactions for reference and service improvement.
How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you regarding your purchases, inquiries, or updates about our products and services.
- To enhance website functionality, personalize your experience, and conduct analytics to improve our offerings.
- To comply with legal obligations and prevent fraudulent activities.
We do not sell or rent your personal information to third parties for marketing purposes.
Data Storage and Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements. Payment details are encrypted and processed through trusted payment gateways; we do not store full credit card information on our systems.
Your Rights Under GDPR and CCPA
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request details about the personal information we hold about you.
- Correction: You may ask us to update or correct inaccurate data.
- Deletion: You have the right to request the erasure of your personal data, subject to certain exceptions.
- Opt-Out: Under CCPA, California residents can opt out of the sale of their personal information (though we do not sell data).
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and gather analytics. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.
Third-Party Sharing
We may share your information with trusted third parties only to facilitate services such as payment processing, shipping, and analytics. These parties are contractually obligated to protect your data and use it solely for the purposes we specify. We do not allow them to use your information for independent purposes.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at [email protected]. We are dedicated to addressing your inquiries promptly and transparently.